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Retention Management for iGo Figure®

Please note: Available for users with Version 3.8 or higher only! Click here to upgrade to Version 3.8.

Click here to download Retention Management

Installation Procedure

  1. Download

    1. Click on the Install Retention Management button (above) and click Save from the File Download screen.
    2. From the Save in field, select Desktop and then click Save.
    3. Double-click on the InstallRM folder on your Desktop.
    4. Double-click on the Retention Management.msi file from inside the folder.
    5. Follow the instructions listed in the Install section below to complete the installation.
  2. Install

    1. Double-click on the Retention Management.msi file and click Next to continue.
    2. Select I Agree and then click Next.
    3. Click Next to start the installation process.
    4. Click Close and proceed to the Setup section of this user guide.
  3. Setup

    1. Launch iGo Figure (Version 3.4 or higher).
    2. Click More Options from the Main Menu.
    3. Click iGoConnect and click the Retention Management link.
    4. Click the Settings tab.
    5. Enter the appropriate password and click OK.
    6. Enter the RM ID provided by Retention Management.
    7. Click Save and then click OK.
  4. Registration

    1. Click the Register tab.
    2. Contact the Go Figure Registration department at 877.463.4487 (US and Canada), or +1 281 207 0014 (International) and give them the license key shown on the screen.
    3. Enter the registration number provided by the Go Figure representative in the Registration # field and then click Activate.
    4. Click I Agree to the license agreement and then click OK.
    5. Click Back To List to return to the iGo Connect list.
    6. A check mark now appears next to Retention Management indicating it is enabled.
    7. Click Back To Menu to return to the More Options Menu.