Release Notes for Version 3.8
Release Date: March 3, 2011
Top Enhancements
- Enhanced Point-of-Sale Terminal functionality:
- UPC barcode scanning to input during a sale or saving to inventory file.
- Advanced POS Tasks including batch security and detailed reporting.
- Optional Hardware Integrations:
- Credit Card Swiper to input during a sale or saving to member record.
- Cash drawer integration.
- Receipt Tape Printer integration.
Other Enhancements & Updates
- Agreements
- Custom prepay agreements can no longer be setup incorrectly to ‘auto renew’.
- Default grace period can now be set at zero days for custom prepay agreements.
- The grace period can now be edited for prepay agreements.
- We have added a toggle to hide inactive agreements in the Agreement Dropdowns.
- A non-current filter has been added to the agreements list.
- iGoConnect
- Retention Management 3.8 Installer is now compatible on 64-bit Computers.
- Member
- Member List now includes a “Keytag” column for easier searching.
- The keytag field is now immediately visible from the member record general tab.
- Old Credit Card and Bank Accounts can now be made Non-Current from the “Accounts” tab in Member Records.
- The member selection grid and report now includes member phone number.
- The member selection grid and report now displays members with zero attendance.
- No-Sale
- No-Sale List grid and report now include an E-Mail Address.
- Paperwork
- Supplements are now a default inventory category and are recorded on paperwork.
- Payment Processing
- Unknown response types received during transactions will now void and reprocess automatically.
- Reports
- Better excel exporting, cleaned up for most reports and now easier to read.
- Attendance details by attribute report now integrated under Attendance Reports in the Reports section.
- New “Phone Number” report.
- New “Members Not Measured” report.
- New “Do Not Contact” filter for Archived Member reports.
- Enhanced “Top Losers” report filter to specify number of people.
- Activity Audit report now logs even more sales-related activities.
- Activity Audit report now has a date range filter of up to 90 Days.
- An email list has been added to the member no-sale report and selection grid.
- Sales
- Register Name is now added to all sales receipts.
- Support
- Support button is now integrated with our website for a faster response.
- Translations
- Improved system language translations.
- Added Ukrainian to System and Member languages.
- Chinese (Traditional and Simplified) have been added for the System Language and Member Language.
- Welcome Screen
- New Background Images for the Welcome Screen.
Fixed Issues
- Agreements
- The Month-to-Month agreement now has a default grace period of zero days on new installs.
- Fortnightly (Bi-Weekly) agreement billing issues have been resolved.
- Several custom agreement billing issues have been resolved.
- Business Defaults
- Changes made to the Recurring Payment Defaults list on the Banking tab in Business Defaults will now save.
- Issues resulting from changing accounts from Paper Check Draft to EFT’s have been resolved.
- Collections
- Collections history shows current members history instead of all members in the club.
- Create Member
- Assign two agreements to a no sale in New member wizard is fixed.
- Employee Records
- Employee timesheet clock in/out rounding issue is fixed.
- Inventory
- Able to save an inventory item when an employee time clock is blank.
- Member
- Member by Attributes shows members who have attributes already unassigned from them.
- Membership tab now hidden during checkout following the New Membership Wizard to prevent issues.
- Flag is displayed next to the member name in the Attendance panel when they have a weight and measure day +/-2 days from the current system date.
- Centimeter measurements are fixed.
- Paperwork
- Traffic control sheets now display the reason for members that were set to cancel in the future.
- Payment Processing
- Improved pay processor failed and timeout responses.
- Refunds
- Refund amount rounding in VAT is fixed.
- Reports
- Attendance reports will now display time in a 24hr format.
- Column headers on Top Losing Members Overall and Top Losing Members reports now match the Measurements and Weights settings from the Settings tab in Business Defaults.
- Sales
- The Next Payment Date in Payments and Product Sales now defaults to “Required” instead of 23-Jan-2007 for pre-pay memberships.
- Security
- Void sale permissions are now disabled by default at the employee and manager security levels.
- Translations
- Language updates for Dutch, German, Hebrew, Hungarian, Indonesian, Japanese, Korean, Portuguese, Simplified Chinese, Traditional Chinese, Thai, and Vietnamese.
Known issues in Build 27.36
- Agreements
- Twice a Month billing frequency does not save both dates correctly when certain dates are used during the new member wizard.
- Yearly recurring payment term agreement doesn’t save the changed payment date.
- Session based members do not expire on expiration date.
- "Hybrid" prepaid/autorenew agreements that are broken in 3.6.29 and version migrated to 3.8.25.15 will not be editable and existing member will have a blank grace period.
- Banks and Towns
- Non-current banks are still shown in on the drop-down lists in Business Defaults, Member Records, Payment and Product Sales, Custom Check Drafts, and the New Member Wizard.
- iGoConnect Integrations
- RM users will need the new RM3.8 installer to run the ‘transmission report’.
- Sentenial users will require an additional tool to be installed.
- Inventory
- Cannot save an inventory item with a blank UPC if an employee time clock number is blank.
- Member
- Signing one member up for multiple memberships at once causes some Paperwork numbers to be inaccurate.
- Global Banking change warning needs to be removed when making a bank account inactive.
- Members with a birthday of Feb 29th will throw an error when you click on their name in Attendance Panel.
- Membership conversion can only use each type once.
- Existing employers selected from the Employer drop-down during the New Membership Wizard are not saved on the Personal Tab.
- Editing the amounts for future drafts in the Payment Schedule does not adjust the amount for taxes on the dues.
- Changing an active recurring membership that is in contract from the payment frequency of 'Monthly' to 'Twice a Month' causes their draft schedule to be incorrect after the first month.
- Emergency Contact Number does not save unless a name is also entered.
- The message 'The database you are attempting to connect to is a different version of iGoFigure.' is displayed when trying to network Go Figure using machine name. Using IP address resolves this.
- Void payment into customer account did not get subtracted from the Adjustment tab, the Adjustments column on the Projection Sheet and Adjustments on the Projection Sheet Summary report.
- Traffic Control Sheet Notes for Inactive members are not showing.
- Failed Payments Report will not display without selecting to show complete account numbers.
- The deposit slip print preview cuts off the top of the routing and account numbers but the printed slip shows full display of the routing and account numbers correctly.
- Security
- Trying to create a profile in Advanced Security that was previously deleted and assigned to an employee causes the application to crash.
- The Attendance-Staffing Trends permission under Reports-->Attendance Reports is controlling the Print Travel Pass History in Travel Pass.

