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Why choose iGo Figure? 45 sec.

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April 4, 2008

iGo Figure on-site training in London

Filed under: Club Management Software, Curves, Curves International, Curves for Women, Customer Support, Direct Debit, Fitness centre, Fitness club, Fittness centre, Health Club Operations, Kyle Zagrodzky, Online scheduler, Retention Management, Session based memberships, Training, Zagrodzky, appointment calender, appointment scheduling software, class management software, class scheduler, class scheduling software, fitness club software, fitness software, gym management software, gym software, igo figure, igofigure, membership management software, personal training, scheduling software, session memberships, tracking session — Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , — KyleZ @ 9:30 pm

I just returned from training over 100 new users if the iGo Figure software in London last week. It was a lot of fun and the attendees were very appreciative for the event. It was also exciting to train on our newest version (3.6) which will be available in a few weeks. New and existing users alike were very happy to see features such as:

  • Profile-based security
  • Web-based scheduler
  • Session based memberships
  • Email Member Retention program

There are more new features than that coming in this version, but those were the only ones I had time to showcase. Check out our news and event tab for more on-site training events going on around the world. Also, remember to look for other training resources from the training section of our website.

Be well, Kyle Z.

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March 19, 2008

Class and appointment scheduler

Filed under: Curves, Curves for Women, Fitness centre, Fitness club, Fittness centre, Go Figure, Health Club Operations, Hospital rehabilitation, Kyle Zagrodzky, Matt Zagrodzky, Session based memberships, Yoga, Yoga Center software, Yoga Centers, Yoga Centres, Yoga Studio Software, Zagrodzky, appointment calender, appointment scheduling software, child care center, chiropractic center software, chiropractor, class management software, class scheduler, class scheduling software, dance center, dance studio, day care center, day spa software, dojo management software, fitness club software, gym management software, gym software, igo figure, igofigure, karate center, personal training, scheduling software, session memberships, spa software, student tracking software, tracking session, yoga centre — Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , — KyleZ @ 6:24 pm

Member scheduling services are becoming a must for many day spas, fitness centers and yoga and dance studios. As a function of customer service, we have found that many of these types of businesses simply can’t survive without this in valuable feature. That is why we have added the new scheduling feature in version 3.6. All iGo Figure users will now benefit from having the ability to schedule classes, sales appointments, employee schedules, etc. See a complete demonstration of the iGo Scheduler:

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March 1, 2008

iGo Figure technical support hold times average less than one minute!

iGo Figure Software Home Page

With well over 8,000 current iGo Figure users sold in 32 different countries, one might think that getting quality training or customer support would be a challenge. “Not at Go Figure!” exclaimed Batool Hassan, Go Figure’s tech support manager for over two years.

I take a lot of pride in what we do to ensure every issue or question is addressed professionally and quickly. We sometimes handle over 1000 calls in a week which can range from some viruses that infect the user’s computer, to an MS Windows reinstall, to simple ‘how to’ questions. On average, our users only hold for about a minute and we can resolve issues on average in 9 minutes.

Batool continued by saying that keeping all of our support in-house with our development staff right here in Sugar Land, Texas (outside of Houston) enables quick and accurate support of our users.

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EZi Debit now integrated for Australian users!

Attention Australian users! iGo Figure has integrated EZi Debit electronic billing system into iGo Figure, version 3.6. Hands down, we are the best membership management solution down under. Hundreds or iGo Figure users for health clubs, gymnastic centers, karate studios, yoga centers and day spas can now save time and receive a discount off their current EZi Debit fees with this convenient integration! Learn more about direct debits in Australia.

iGo Figure Software Home Page

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taba@igofigure.com