According to the 2009 released statistics by the International Health, Racquet and Sportsclub Association (IHRSA), revenue and membership numbers in the U.S. health club industry remained steady.  The recession caused consolidation of club locations and the closure of weaker performing clubs while new club locations emerged in underserved markets. In addition about 23% (10.5 million) of the 45.3 million health club members were new.

The rise of niche and theme-oriented facilities impacted the 2009 survey results significantly. Many owners are getting creative on how to manage their business and tools such as a membership management software or retention management system make it even easier to accommodate their needs.

According to IHRSA the increase in revenues was due to increases in health club usage and non-dues spending. “Increased usage is typically associated with increased spending in non-dues related items, such as personal training, lessons, juice bars and other services,” says Jay Ablondi, IHRSA’s executive vice president of global products.  Special offers and discounts can be easily managed with a membership management software.

Attract new consumers and boost your non-dues sales with the all-in-one iGo Figure Software.
It’s time to get creative and say “bye, bye recession”!

Cheers,

Matt Z

Source: http://clubindustry.com/forprofits/ihrsa-revenues-membership-results-20100331/index.html

I just returned from training over 100 new users if the iGo Figure software in London last week. It was a lot of fun and the attendees were very appreciative for the event. It was also exciting to train on our newest version (3.6) which will be available in a few weeks. New and existing users alike were very happy to see features such as:

• Profile-based security
• Web-based scheduler
• Session based memberships
• Email Member Retention program

There are more new features than that coming in this version, but those were the only ones I had time to showcase. Check out our news and event tab for more on-site training events going on around the world. Also, remember to look for other training resources from the training section of our website.

Be well, Kyle Z.

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Member scheduling services are becoming a must for many day spas, fitness centers and yoga and dance studios. As a function of customer service, we have found that many of these types of businesses simply can’t survive without this in valuable feature. That is why we have added the new scheduling feature in version 3.6. All iGo Figure users will now benefit from having the ability to schedule classes, sales appointments, employee schedules, etc. See a complete demonstration of the iGo Scheduler:

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iGo Figure Software Home Page

The iGo Figure, member and customer management software, version 3.6 is available to users that speak the following languages:

1. English
2. Français – French
3. Deutsch – German
4. Español -Spanish
5. nederlands – Dutch
6. Türkçe – Turkish
7. עברית – Hebrew
8. الْعَرَبيّة – Arabic
9. Русский язык – Russian
10. Italiano – Italian

There are no separate modules to purchase. All languages are professionally translated and we work to have each verified by one of our current users that speak that language to help ensure the quality. More languages are on the way, but we did not forget that our users may have members or customers of their business who speak a different language than they do! Users of the iGo Figure software will be able to select language preferences for members as well. This means that when a member scans a key tag for attendance, views a receipt from an item they purchased, or views a weight and measure report, they will see each of these areas in their language! There are currently 18 languages to choose from.

We feel that our software architecture is unique in that it enables us to make quick changes to our code and update languages in a short period of time. We think that we have the most robust and dynamic set of features in the industries we serve: Health Clubs, Fitness Centres, Gymnastic Centers, Yoga Studios, Day Spas, Chiropractors, Gyms, Massage Centers, and Physical therapy businesses.

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