We are very excited about the release of our web-hosted iGo Figure system. Now users can access iGo Figure from anywhere! With this system, data is more secure from hackers and data backups are stored in remote, secure data centers. Back-ups of each business’ data are made every 15 minutes!

Better customer support options and upgrades are just two of the benefits our customers will receive.  Support issues caused by viruses, corrupted MS Windows operating systems, and data corrupted by power outages will be a thing of the past.

Already we have both existing and new customers flocking to this solution. The industries we serve have waited a long time for Go Figure to come out with something they can use online and now it’s finally here. Users that have been using our installed client application will be able to easily migrate their data to the web-hosted version without any issues. Because the web-hosted version uses the same user interface as our installed version, the learning curve is minimal. There will be more to come on this topic very soon!

I just received an email from one of our users in the United Kingdom, Daryl Chapman. He wrote it after having an onsite install and training of the new version by Go Figure’s very own, Angela Clinton. Angela is a technical support lead and customer advocate at Go Figure. Here’s what Daryl said:

“Angela was fantastic. She really knows her onions and gave total confidence… She is a total credit to your company. Both myself and my staff are delighted with v3.6.22 It’s a great piece of software and will undoubtedly save us time and money and also help with retention and gaining new members. Well done to all your development team. I also love the way it has been ‘Brianized’. Good to look at and logical to navigate around. The online support and training systems are also first class.”

Incidentally, Brian is our graphic artist who plays a significant role in the user interface design of the software. After he has designed something that looks great, we call it, “Brianized”!

Those were some very kind words from one of our overseas users that I just felt like sharing with everyone.

Kind regards,

Today I spent time with Angela Clinton, Go Figure’s customer advocate and training specialist to create some new training tools for two large group training events going on this month in Kuwait and Egypt. With the addition of Arabic to the other eleven languages we translated the iGo Figure software into in the past 12 months, more training resources and courses for those countries are growing in demand now more than ever before. We are happy to see a sweeping global acceptance of the iGo Figure software.

Best regards,

Kyle Z.

I recently returned from attending the Curves Franchisee Ball in Brighton, England. In all my experiences with Curves over the years, I think I was most impressed by this event over all others. It wasn’t the biggest and certainly not the most extravagant event. However, this was entirely coordinated by volunteers who received no compensation or funding from Curves Int’l. There were about 100 people in attendance at the Hilton in Brighton. The United Kingdom Franchise co-op had arranged a vendor exposition, of which Go Figure was a part of, small group break-out sessions with two facilitators per group, general sessions with great speakers with a well organized agenda, and an evening ball complete with awards, motivational speeches and recognition of members who shared their personal success stories. This entire event and the organization of it was fueled solely by the owner’s passion for Curves. I was moved by the event and honored to be a part of it. Kudos to the 2007 winner of the Curves Co-op of the year… you all continue to prove why you deserved that award.

Today I am in Dallas meeting with the board members of the franchise association of one of our largest clients, Curves. The meeting has been very productive and positive. I was able to spend one on one time with many people from Curves Int’l as well as some very successful franchisees that sit on the board. I am heading back home later today, and have some great action items to implement in the next few months from this meeting that should benefit all of our users. Nothing seems to have more of an impact and delivers results like spending time with people personally.

Kyle

More and more senior citizen centers have taken an interest in the iGo Figure software as a means to track and manage usage of their fitness center facilities. Ease-of-use, cost, great training and support have been cited as the deciding factors when evaluating possible software solutions.

Kyle Z.

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iGo Figure Software Home Page

I just returned from training over 100 new users if the iGo Figure software in London last week. It was a lot of fun and the attendees were very appreciative for the event. It was also exciting to train on our newest version (3.6) which will be available in a few weeks. New and existing users alike were very happy to see features such as:

• Profile-based security
• Web-based scheduler
• Session based memberships
• Email Member Retention program

There are more new features than that coming in this version, but those were the only ones I had time to showcase. Check out our news and event tab for more on-site training events going on around the world. Also, remember to look for other training resources from the training section of our website.

Be well, Kyle Z.

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Member scheduling services are becoming a must for many day spas, fitness centers and yoga and dance studios. As a function of customer service, we have found that many of these types of businesses simply can’t survive without this in valuable feature. That is why we have added the new scheduling feature in version 3.6. All iGo Figure users will now benefit from having the ability to schedule classes, sales appointments, employee schedules, etc. See a complete demonstration of the iGo Scheduler:

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iGo Figure Software Home Page

The iGo Figure, member and customer management software, version 3.6 is available to users that speak the following languages:

1. English
2. Français – French
3. Deutsch – German
4. Español -Spanish
5. nederlands – Dutch
6. Türkçe – Turkish
7. עברית – Hebrew
8. الْعَرَبيّة – Arabic
9. Русский язык – Russian
10. Italiano – Italian

There are no separate modules to purchase. All languages are professionally translated and we work to have each verified by one of our current users that speak that language to help ensure the quality. More languages are on the way, but we did not forget that our users may have members or customers of their business who speak a different language than they do! Users of the iGo Figure software will be able to select language preferences for members as well. This means that when a member scans a key tag for attendance, views a receipt from an item they purchased, or views a weight and measure report, they will see each of these areas in their language! There are currently 18 languages to choose from.

We feel that our software architecture is unique in that it enables us to make quick changes to our code and update languages in a short period of time. We think that we have the most robust and dynamic set of features in the industries we serve: Health Clubs, Fitness Centres, Gymnastic Centers, Yoga Studios, Day Spas, Chiropractors, Gyms, Massage Centers, and Physical therapy businesses.

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The Session Based membership feature is now available in iGo Figure, version 3.6 and higher. Many fitness club software users have expressed a real need for this feature in recent months. Whether our users own a Health or fitness Club, Yoga Center, emphasis on personal training, have a need for child care or day care management, or martial arts or karate center, this can be an invaluable feature. In essence, any type of membership management business will now be able to sell and track memberships based on sessions. In addition, users will have the option to require that a specific membership use both scanning-in and out for attendance on the sessions used. This can be very helpful for managing a full-service day care center or simply the child care area of a health club or similar business. To learn more about how the Session Based Membership feature work in iGo Figure and how it can be used to help increase revenue in your Health Club or related membership driven business, contact us by clicking Here!

iGo Figure Customer and Membership Software Home Page

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