The iGo Figure team returned from the Curves convention in Orlando, Florida this past weekend. I will have to say it was our best event with Curves ever. We received more positive accolades about our latest version 3.6 and our excellent customer support than ever before. It is always uplifting to hear face to face feedback that supports our efforts and hard work. Users really liked the improved security, session based memberships, and we had many inquiries about expanding hours with our new door access feature. Par for the course were enthusiastic customers interested in adding electronic funds transfer (EFT), credit card processing and the email Retention Managment system which are integrated to the iGo Figure software. Thank you, Curves! We are looking forward to seeing you all again at the regional events this Spring.

Kyle Z.

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The iGo Figure, member and customer management software, version 3.6 is available to users that speak the following languages:

1. English
2. Français – French
3. Deutsch – German
4. Español -Spanish
5. nederlands – Dutch
6. Türkçe – Turkish
7. עברית – Hebrew
8. الْعَرَبيّة – Arabic
9. Русский язык – Russian
10. Italiano – Italian

There are no separate modules to purchase. All languages are professionally translated and we work to have each verified by one of our current users that speak that language to help ensure the quality. More languages are on the way, but we did not forget that our users may have members or customers of their business who speak a different language than they do! Users of the iGo Figure software will be able to select language preferences for members as well. This means that when a member scans a key tag for attendance, views a receipt from an item they purchased, or views a weight and measure report, they will see each of these areas in their language! There are currently 18 languages to choose from.

We feel that our software architecture is unique in that it enables us to make quick changes to our code and update languages in a short period of time. We think that we have the most robust and dynamic set of features in the industries we serve: Health Clubs, Fitness Centres, Gymnastic Centers, Yoga Studios, Day Spas, Chiropractors, Gyms, Massage Centers, and Physical therapy businesses.

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We are very excited to offer the addition of the new door access feature in iGo Figure. Not only does this new feature come at NO extra charge to both new and existing users, we think we have the most competitive offering for door access equipment on the market. iGo Figure users will be able to manage multiple door access points in order to access interior and exterior doors for their members and employees. The system will either grant or restrict access depending on the member’s status. Whether you have a 24 hour access gym or simply want to give special members extended hours through secured door access, you now have complete control within the iGo Figure software. We have certainly seen a rise in 24 hour access fitness clubs, gymnastic centers, and an increase in the adoption of higher security measures for facilities that you would not expect to be interested in door access such as Yoga centers, day spas, and massage centers. In short, our users requested it, we delivered it, and they didn’t have to pay extra for it.

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The IHRSA 2008 Convention was held in San Diego March 6 – 8. I and members of our sales team attended. This convention is one of the largest in the fitness industry, and it showcases products from hundreds of vendors.

The convention was terrific. Many customers stopped by to say “hi”, and many more club owners stopped by to pick up a free trial version of the software. Club owners from more than 15 different countries stopped by, including Russia, Venezuela, Mexico, Canada, Australia, Ireland and more. Many were wowed when I showed them how easy it was to run the software in their language (currently available in Spanish, French, Italian, German, Greek, Turkish, Dutch, Russian, Hebrew and Arabic).

There was also quite a buzz about our two newest features:

1. Integrated online scheduling – allows club owners to set up an online schedule of classes, personal trainers, or anything else they want to schedule, and members can sign up for and pay for classes online through the scheduler.
2. Door/access facility access module. This allows clubs to set up 24 hour access that allows members to access the facility with their membership card. It can also be hooked up to a turnstile.

Joe Ochoa, owner of Family Gym in Coronado, CA and a long time customer of Go Figure, was the first to have the door access module installed. I had the chance to visit his club while at the convention – great facility and great equipment.

We also ran into the folks at Retention Management. Rich and Jack said for me to tell everyone they said “Hi!” For those who don’t know, we integrated their member retention service to the iGo Figure Software about a year ago, and many of our customers who have tried love it. If you have not signed up for it yet, you should. Check it out under the iGo Connect tab at igofigure.com.

The booth was so busy that we really did not have time to visit all the other booths, which was a little disappointing because I wanted to check out all the new products being showcased; oh well, maybe next time.

The show was a great success, and we’re looking forward to attending the 2009 Convention (in San Francisco). Hope to see you there!

Cheers,
Matt Z

iGo Figure recently announced training and technical support is now available in French, Spanish and German. We also specialize in supporting and training Fitness clubs, Yoga Centers, Martial Arts Studios, Day Spas, Massage Centers, Chiropractic Offices, Cheer Gyms, Dance centers, Gymnastic Centers, and Child and Day care centers. For additional information about our customer support and training resources, Click Here

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