This is my first time Nashville.  What a terrific place!  Walking through the airport we saw three musicians strumming and singing.  I knew Music City would live up to its name.

Unfortunately we have been TOO busy to enjoy the music!

We’ve met with hundreds of franchisees since we’ve been here – shout outs to Alan, Terri, Valerie, Mike, Brad, Ruth, “Willie Nelson” (you know who I mean), Carol, Diane, Kitty, Deann, Marsha, Lisa, Kelly,

Don and MANY more.

Its always great getting to see and talk with our customers.  Some of the best ideas for the iGo Figure software come from our customers.  For example, Mike W showed me how he runs money management with LogMeIn from his cell phone! I will get the details and post them here.

Cheers,

Matt Z

I’m looking forward to seeing everyone at the CI Convention.

Safe Travels.

Cheers,

Matt Z

The iGo Figure team returned from the Curves convention in Orlando, Florida this past weekend. I will have to say it was our best event with Curves ever. We received more positive accolades about our latest version 3.6 and our excellent customer support than ever before. It is always uplifting to hear face to face feedback that supports our efforts and hard work. Users really liked the improved security, session based memberships, and we had many inquiries about expanding hours with our new door access feature. Par for the course were enthusiastic customers interested in adding electronic funds transfer (EFT), credit card processing and the email Retention Managment system which are integrated to the iGo Figure software. Thank you, Curves! We are looking forward to seeing you all again at the regional events this Spring.

Kyle Z.

I just received an email from one of our users in the United Kingdom, Daryl Chapman. He wrote it after having an onsite install and training of the new version by Go Figure’s very own, Angela Clinton. Angela is a technical support lead and customer advocate at Go Figure. Here’s what Daryl said:

“Angela was fantastic. She really knows her onions and gave total confidence… She is a total credit to your company. Both myself and my staff are delighted with v3.6.22 It’s a great piece of software and will undoubtedly save us time and money and also help with retention and gaining new members. Well done to all your development team. I also love the way it has been ‘Brianized’. Good to look at and logical to navigate around. The online support and training systems are also first class.”

Incidentally, Brian is our graphic artist who plays a significant role in the user interface design of the software. After he has designed something that looks great, we call it, “Brianized”!

Those were some very kind words from one of our overseas users that I just felt like sharing with everyone.

Kind regards,

I recently returned from attending the Curves Franchisee Ball in Brighton, England. In all my experiences with Curves over the years, I think I was most impressed by this event over all others. It wasn’t the biggest and certainly not the most extravagant event. However, this was entirely coordinated by volunteers who received no compensation or funding from Curves Int’l. There were about 100 people in attendance at the Hilton in Brighton. The United Kingdom Franchise co-op had arranged a vendor exposition, of which Go Figure was a part of, small group break-out sessions with two facilitators per group, general sessions with great speakers with a well organized agenda, and an evening ball complete with awards, motivational speeches and recognition of members who shared their personal success stories. This entire event and the organization of it was fueled solely by the owner’s passion for Curves. I was moved by the event and honored to be a part of it. Kudos to the 2007 winner of the Curves Co-op of the year… you all continue to prove why you deserved that award.

Bon Jour!

I am happy to announce the Go Figure has sponsored Curves club owner Céline Voyer for her participation in the Canadian Cancer Society’s Relay For Life in Saguenay Quebec Canada. Céline owns four Curves clubs, and more than 100 members, employees and others will be participating.  We’re proud to support their efforts to help fight such a terrible disease.

Best regards,
Matt Z

Today I am in Dallas meeting with the board members of the franchise association of one of our largest clients, Curves. The meeting has been very productive and positive. I was able to spend one on one time with many people from Curves Int’l as well as some very successful franchisees that sit on the board. I am heading back home later today, and have some great action items to implement in the next few months from this meeting that should benefit all of our users. Nothing seems to have more of an impact and delivers results like spending time with people personally.

Kyle

iGo Figure Software Joins “The Great Walk to Beijing 2008”

I am pleased to announce that Go Figure has teamed up with Australian superstar and cancer survivor Olivia Newton-John and Curves co-founder Diane Heavin in the fight against cancer.

Go Figure, Inc. will participate in the Great Walk to Beijing fundraiser through a corporate matching pledge, and has promoted “walking along” as Olivia Newton-John, Curves founder Diane Heavin, and other celebrities, trekked 142 miles (228 km) over some of the oldest and steepest portions of the Great Wall of China.

Curves International is a worldwide presenting sponsor of “The Great Walk to Beijing 2008,” a fundraiser that will benefit the Olivia Newton-John Cancer Centre Appeal, and has pledged a minimum $1 million donation to the event.

Anyone can take part in the Walk by logging onto www.greatwalktobeijing.com

Best regards,

Matt

I just returned from training over 100 new users if the iGo Figure software in London last week. It was a lot of fun and the attendees were very appreciative for the event. It was also exciting to train on our newest version (3.6) which will be available in a few weeks. New and existing users alike were very happy to see features such as:

• Profile-based security
• Web-based scheduler
• Session based memberships
• Email Member Retention program

There are more new features than that coming in this version, but those were the only ones I had time to showcase. Check out our news and event tab for more on-site training events going on around the world. Also, remember to look for other training resources from the training section of our website.

Be well, Kyle Z.

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