Today I am in Dallas meeting with the board members of the franchise association of one of our largest clients, Curves. The meeting has been very productive and positive. I was able to spend one on one time with many people from Curves Int’l as well as some very successful franchisees that sit on the board. I am heading back home later today, and have some great action items to implement in the next few months from this meeting that should benefit all of our users. Nothing seems to have more of an impact and delivers results like spending time with people personally.

Kyle

I just returned from training over 100 new users if the iGo Figure software in London last week. It was a lot of fun and the attendees were very appreciative for the event. It was also exciting to train on our newest version (3.6) which will be available in a few weeks. New and existing users alike were very happy to see features such as:

• Profile-based security
• Web-based scheduler
• Session based memberships
• Email Member Retention program

There are more new features than that coming in this version, but those were the only ones I had time to showcase. Check out our news and event tab for more on-site training events going on around the world. Also, remember to look for other training resources from the training section of our website.

Be well, Kyle Z.

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Member scheduling services are becoming a must for many day spas, fitness centers and yoga and dance studios. As a function of customer service, we have found that many of these types of businesses simply can’t survive without this in valuable feature. That is why we have added the new scheduling feature in version 3.6. All iGo Figure users will now benefit from having the ability to schedule classes, sales appointments, employee schedules, etc. See a complete demonstration of the iGo Scheduler:

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The IHRSA 2008 Convention was held in San Diego March 6 – 8. I and members of our sales team attended. This convention is one of the largest in the fitness industry, and it showcases products from hundreds of vendors.

The convention was terrific. Many customers stopped by to say “hi”, and many more club owners stopped by to pick up a free trial version of the software. Club owners from more than 15 different countries stopped by, including Russia, Venezuela, Mexico, Canada, Australia, Ireland and more. Many were wowed when I showed them how easy it was to run the software in their language (currently available in Spanish, French, Italian, German, Greek, Turkish, Dutch, Russian, Hebrew and Arabic).

There was also quite a buzz about our two newest features:

1. Integrated online scheduling – allows club owners to set up an online schedule of classes, personal trainers, or anything else they want to schedule, and members can sign up for and pay for classes online through the scheduler.
2. Door/access facility access module. This allows clubs to set up 24 hour access that allows members to access the facility with their membership card. It can also be hooked up to a turnstile.

Joe Ochoa, owner of Family Gym in Coronado, CA and a long time customer of Go Figure, was the first to have the door access module installed. I had the chance to visit his club while at the convention – great facility and great equipment.

We also ran into the folks at Retention Management. Rich and Jack said for me to tell everyone they said “Hi!” For those who don’t know, we integrated their member retention service to the iGo Figure Software about a year ago, and many of our customers who have tried love it. If you have not signed up for it yet, you should. Check it out under the iGo Connect tab at igofigure.com.

The booth was so busy that we really did not have time to visit all the other booths, which was a little disappointing because I wanted to check out all the new products being showcased; oh well, maybe next time.

The show was a great success, and we’re looking forward to attending the 2009 Convention (in San Francisco). Hope to see you there!

Cheers,
Matt Z