Member scheduling services are becoming a must for many day spas, fitness centers and yoga and dance studios. As a function of customer service, we have found that many of these types of businesses simply can’t survive without this in valuable feature. That is why we have added the new scheduling feature in version 3.6. All iGo Figure users will now benefit from having the ability to schedule classes, sales appointments, employee schedules, etc. See a complete demonstration of the iGo Scheduler:
March 19, 2008
March 13, 2008
The iGo Figure, member and customer management software, version 3.6 is available to users that speak the following languages:
- Français – French
- Deutsch – German
- Español -Spanish
- nederlands – Dutch
- Türkçe – Turkish
- עברית – Hebrew
- الْعَرَبيّة – Arabic
- Русский язык – Russian
- Italiano – Italian
There are no separate modules to purchase. All languages are professionally translated and we work to have each verified by one of our current users that speak that language to help ensure the quality. More languages are on the way, but we did not forget that our users may have members or customers of their business who speak a different language than they do! Users of the iGo Figure software will be able to select language preferences for members as well. This means that when a member scans a key tag for attendance, views a receipt from an item they purchased, or views a weight and measure report, they will see each of these areas in their language! There are currently 18 languages to choose from.
We feel that our software architecture is unique in that it enables us to make quick changes to our code and update languages in a short period of time. We think that we have the most robust and dynamic set of features in the industries we serve: Health Clubs, Fitness Centres, Gymnastic Centers, Yoga Studios, Day Spas, Chiropractors, Gyms, Massage Centers, and Physical therapy businesses.
March 2, 2008
I attended the 1st Annual International Franchise Expo in Athens today. Great convention. I had an opportunity to meet many different franchise owners from many countries who were very interested in applying Go Figure’s member and customer management software to their business. The fact that its now translated to 10 different languages was very appealing to franchisors who operate in several countries.
March 1, 2008
iGo Figure recently announced training and technical support is now available in French, Spanish and German. We also specialize in supporting and training Fitness clubs, Yoga Centers, Martial Arts Studios, Day Spas, Massage Centers, Chiropractic Offices, Cheer Gyms, Dance centers, Gymnastic Centers, and Child and Day care centers. For additional information about our customer support and training resources, Click Here
With well over 8,000 current iGo Figure users sold in 32 different countries, one might think that getting quality training or customer support would be a challenge.
“Not at Go Figure!” exclaimed Batool Hassan, Go Figure’s tech support manager for over two years.
I take a lot of pride in what we do to ensure every issue or question is addressed professionally and quickly. We sometimes handle over 1000 calls in a week which can range from some viruses that infect the user’s computer, to an MS Windows reinstall, to simple ‘how to’ questions. On average, our users only hold for about a minute and we can resolve issues on average in 9 minutes.
Batool continued by saying that keeping all of our support in-house with our development staff right here in Sugar Land, Texas (outside of Houston) enables quick and accurate support of our users.
Membership billing and collection services are a big deal whether you are a dance studio, fitness club, gymnastic center, yoga studio, etc. Over the years, many club management software companies have carved out a lucrative billing niche for themselves whereby they charge high fees (over .30 cents per member and sometimes as high as $3.00 per member) just to manage a health club’s billing needs. I am amazed at how many health and fitness clubs are convinced that they need this service. Several years ago, my wife and I managed 9 fitness centres and managed the billing of membership dues ourselves for pennies. With iGo Figure’s .10 per transaction EFT’s (Electronic Funds Transfers). Facilities ranging from 50 to 10,000 members are managing their own member billing at a fraction of the cost. Click Here for more information and to apply for our completely integrated, low cost EFT and billing management details.
February 22, 2008
Go Figure, Inc., is excited to announce the integration of EFT and credit card processing for Canada! Available now in version 3.5, our Canadian users can able to manage their fitness clubs with integrated EFT and credit card processing built into the iGo Figure software. It is highly effective, user friendly, and very cost effective. One click can process all your monthly dues, POS sales, or any sale you record in the iGo Figure Software! Learn more about EFT and Credit Card processing in Canada, call 866-532-9588