iGo Figure Software Joins “The Great Walk to Beijing 2008”

I am pleased to announce that Go Figure has teamed up with Australian superstar and cancer survivor Olivia Newton-John and Curves co-founder Diane Heavin in the fight against cancer.

Go Figure, Inc. will participate in the Great Walk to Beijing fundraiser through a corporate matching pledge, and has promoted “walking along” as Olivia Newton-John, Curves founder Diane Heavin, and other celebrities, trekked 142 miles (228 km) over some of the oldest and steepest portions of the Great Wall of China.

Curves International is a worldwide presenting sponsor of “The Great Walk to Beijing 2008,” a fundraiser that will benefit the Olivia Newton-John Cancer Centre Appeal, and has pledged a minimum $1 million donation to the event.

Anyone can take part in the Walk by logging onto www.greatwalktobeijing.com

Best regards,

Matt

The Session Based membership feature is now available in iGo Figure, version 3.6 and higher. Many fitness club software users have expressed a real need for this feature in recent months. Whether our users own a Health or fitness Club, Yoga Center, emphasis on personal training, have a need for child care or day care management, or martial arts or karate center, this can be an invaluable feature. In essence, any type of membership management business will now be able to sell and track memberships based on sessions. In addition, users will have the option to require that a specific membership use both scanning-in and out for attendance on the sessions used. This can be very helpful for managing a full-service day care center or simply the child care area of a health club or similar business. To learn more about how the Session Based Membership feature work in iGo Figure and how it can be used to help increase revenue in your Health Club or related membership driven business, contact us by clicking Here!

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Go Figure is pleased to introduce our newest customers in the health and fitness and spa industries:

1. Ozifit – Wodonga, Australia
2. The Upward Spiral – San Diego, CA
3. Almity Rhythmic Cycling and Fitness – Corona, CA
4. Tonus – Chambly, Quebec, Canada
5. Inner Strength Fitness – Denver, CO
6. Tranquility Sun and Spa – Cary, NC
7. The Fitness Circuit – State College, PA
8. Somerset Hospital Outpatient Rehab Facility – Somerset, PA
9. Stretch Studio – Rapid City, SD
10. Fit Gym and More – Conroe, TX
11. A New You Fitness and Health – Riverton, UT
12. Body and Design – Federal Way, WA

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The IHRSA 2008 Convention was held in San Diego March 6 – 8. I and members of our sales team attended. This convention is one of the largest in the fitness industry, and it showcases products from hundreds of vendors.

The convention was terrific. Many customers stopped by to say “hi”, and many more club owners stopped by to pick up a free trial version of the software. Club owners from more than 15 different countries stopped by, including Russia, Venezuela, Mexico, Canada, Australia, Ireland and more. Many were wowed when I showed them how easy it was to run the software in their language (currently available in Spanish, French, Italian, German, Greek, Turkish, Dutch, Russian, Hebrew and Arabic).

There was also quite a buzz about our two newest features:

1. Integrated online scheduling – allows club owners to set up an online schedule of classes, personal trainers, or anything else they want to schedule, and members can sign up for and pay for classes online through the scheduler.
2. Door/access facility access module. This allows clubs to set up 24 hour access that allows members to access the facility with their membership card. It can also be hooked up to a turnstile.

Joe Ochoa, owner of Family Gym in Coronado, CA and a long time customer of Go Figure, was the first to have the door access module installed. I had the chance to visit his club while at the convention – great facility and great equipment.

We also ran into the folks at Retention Management. Rich and Jack said for me to tell everyone they said “Hi!” For those who don’t know, we integrated their member retention service to the iGo Figure Software about a year ago, and many of our customers who have tried love it. If you have not signed up for it yet, you should. Check it out under the iGo Connect tab at igofigure.com.

The booth was so busy that we really did not have time to visit all the other booths, which was a little disappointing because I wanted to check out all the new products being showcased; oh well, maybe next time.

The show was a great success, and we’re looking forward to attending the 2009 Convention (in San Francisco). Hope to see you there!

Cheers,
Matt Z

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With well over 8,000 current iGo Figure users sold in 32 different countries, one might think that getting quality training or customer support would be a challenge. “Not at Go Figure!” exclaimed Batool Hassan, Go Figure’s tech support manager for over two years.

I take a lot of pride in what we do to ensure every issue or question is addressed professionally and quickly. We sometimes handle over 1000 calls in a week which can range from some viruses that infect the user’s computer, to an MS Windows reinstall, to simple ‘how to’ questions. On average, our users only hold for about a minute and we can resolve issues on average in 9 minutes.

Batool continued by saying that keeping all of our support in-house with our development staff right here in Sugar Land, Texas (outside of Houston) enables quick and accurate support of our users.

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Attention Australian users! iGo Figure has integrated EZi Debit electronic billing system into iGo Figure, version 3.6. Hands down, we are the best membership management solution down under. Hundreds or iGo Figure users for health clubs, gymnastic centers, karate studios, yoga centers and day spas can now save time and receive a discount off their current EZi Debit fees with this convenient integration! Learn more about direct debits in Australia.

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